Frequently Asked Questions

Yes you can but it all depends on the schedule of that character/equipment for that day. Payment for the additional time will be due immediately.

The further out, the better. It ensures that you will get the character/equipment you want, at the time you want.

Yes but you do run the risk of the character/equipment or time slot not being available.

YES!!!!! The character you book will be fully vaccinated with the Moderna or Pfizer vaccination.

All orders will be billed by mileage. The amount of $2.50 per mile will be added.

Absolutely!!! As the parent of an autistic child, I understand that a lot more patience and understanding goes into the interaction. From the initial sighting of the character to the departure. I can personally tell you that a great interaction will be relived and talked about for years!

When you book your character/equipmet and before final confirmation you’ll be required to provide the date, time and location. In the same box, you will add the details of whether it's to be a surprise or the approach/entrance that you want. The day of the appearance, I will contact you roughly 30 minutes prior to go over the details again to make sure nothing has changed and everything goes as planned.

NO! This is my company and I personally can't stand getting random calls or emails I didn't sign up for. I don’t like that and I will not do that to you.

Absolutely! We can carpool and save on gas.

Yup! We can work out the details during the booking process.

Yes we do. Details of that will be discussed during the booking process.

You can't. Entertainment is always in the hearts of the people. Entertainment is my baby, and nobody puts baby in the corner.

For really realz tho, Just tell me at anytime and we cool! You will get a full refund MINUS the $50 non-refundable deposit.